External complaints report October - December 2023

This report provides a summary of all complaints received since January 2021, with a particular focus on the period between October 2023 and December 2023. 

This is the eighth complaints report the Office for Environmental Protection (OEP) has published since it received its statutory powers on 24 January 2022.

To read the complaints report, please click on the 'download report' button on this page.